Quality Assurance Companies | Quality Assurance Services

Be assured that at Miracle Group we value the relations we have with our clients. Customer service and quality assurance (QA) are a matter of utmost importance to us, therefore, we have reliable and transparent methods in place to ensure our clients are satisfied and their requirements are met.

Miracle Group QA process

In practice, QA defines the method through which all product specifications are met and operate sufficiently. Whilst the entire team of developers are responsible for ensuring this, at Miracle Group accountability lies with our agile team leader: the Scrum Master. Generally this individual’s role is to manage the overall progress of the project and maintain perfect communication with the client. This ensures that all product requirements are met, deadlines are kept, and our high standard for product quality is ensured.

We anticipate and take control of many issues in the design process which could potentially cause delay or miscommunication. For instance, we ensure our Scrum Masters speak perfect English in order to maintain a very high level of communication and rapport with our clients. We also mentor our employees to ensure they don’t have unresolved issues and that they’re on track with their workload. The very same commitment and loyalty is to dedicated to every stage of our development, from design to deployment.

We help clients consider what their customers really need and how they can provide it to them with the best technology

Sometimes it’s difficult for clients to visualize an end product, even if they have a clear set of requirements in mind. To help clients consider all perspectives and solutions, we guide them through our design process, but always ensure they make the final decisions.

We closely monitor project scope with our overseas clients, evaluating and adapting if need be.

We always keep in mind the timelines that our clients our working with, understanding their business objectives. Here, the Scrum Master plays an important role in translating our schedule to the clients and communicating issues.

We make sure the final product can be integrated into your business solutions and maintain flawless communication.

Client satisfaction is of utmost importance to us, therefore, we not only care about the software solution we provide, but it’s effective operation after deployment.

We remain flexible and agile in our methods, accommodating for unplanned changes our clients make.

We understand sometimes people change their mind. Our agile methodology is built around this principle, allowing our clients as much freedom and flexibility to play and test different ideas.

We closely monitor the resources of our team, as well as employee workload and skill-set.

Happy employees create the best work. Therefore, we look out for our teams and ensure they have everything they need to complete the job.

We maintain a high standard of security and confidentiality with our designs.

Clients can be assured of our dedication to high level security. We dedicate considerable time and money to ensure that we use the most recent technology and protocols to maintain safety.

Miracle Group Guarantee

Expenses from the most recent iteration (maximum two weeks) are waived in the case that a client
shows dissatisfaction with deliverables. Our company will be notified within one week.

If team members need to be replaced for any reason, we provide you with a period for knowledge transfer without any cost. This is up to twenty working days for a leader, and up to ten working days for an engineer.

Cancelling a contract is possible within a time span of ten working days from the time it has been signed by a client.

Why do Clients choose Us ?

Our Expert Developers
We offer you customized smart parking solutions according to each city’s and parking lot’s requirements, and our architects work hand-in-hand with you in order to come up with a pocket-friendly easy to use smart parking solution for your drivers and your staff.

Project Governance
Learn how to achieve three key outcomes of health services with smart healthcare: improved access to care, increased care quality, and reduced care costs; with revolutionizing advanced sensors connected with Internet and producing essential data on real-time.

Agile Development
Practices
We offer you customized smart parking solutions according to each city’s and parking lot’s requirements, and our architects work hand-in-hand with you in order to come up with a pocket-friendly easy to use smart parking solution for your drivers and your staff.

Performance Based
Contracts
Learn how to achieve three key outcomes of health services with smart healthcare: improved access to care, increased care quality, and reduced care costs; with revolutionizing advanced sensors connected with Internet and producing essential data on real-time.

Seamless Communication
Miracle Group has the right IoT solutions to provide you the best retail selling and buying experience. For retail businesses that are new to market, but also for ones that already have the necessary experience, we offer you the best solution to attract and maintain your target customers.

QUALITY ASSURANCE